Unrivalled expertise in ambulance service improvement from AACE
The Association of Ambulance Chief Executives (AACE) provides bespoke commercial support services through our Operational Development and Quality Improvement (ODQI) Team.
As the UK’s representative body for public sector ambulance services, AACE is uniquely placed to help address the multitude of challenges facing ambulance services.
AACE’s ODQI Team comprises more than 20 subject matter experts (SMEs), all of whom have significant, proven experience in delivering improvements to modern ambulance services.
We work across all the ambulance services in England and the devolved administrations, and also support international ambulance clients facing similar challenges within the rapidly developing urgent care environment.
Whilst primarily focused on publicly provided ambulance services, our expertise is also frequently applied to organisations that provide their local populations with private healthcare solutions.
Expert support to both NHS and private ambulance organisations
UK and international reach
Over
years of collective ambulance experience
Areas of support
Executive Mentoring & Coaching
Senior managers moving into new executive roles benefit from access to experienced mentors. Build confidence and capability with our confidential mentoring relationships.
Articulate your vision and role in the changing urgent care environment. We assist with comprehensive 5-year strategies that are both impactful and deliverable.
Wide range of operational support including demand and capacity reviews, benchmarking, performance improvement plans, and operational structure reviews.
Robust EPRR systems to meet national standards. Our experts have managed major incidents including the 7/7 and Manchester Arena bombings, the Grenfell Tower Fire and the London Bridge terror attack.
Specialist support for HR, finance, and quality teams including strategy development, workforce planning, investigations and cost reduction programmes.
Develop effective volunteering strategies with our national ambulance volunteering strategy expertise. Review, develop, or optimise existing arrangements.
Build strong partnerships with trade unions through facilitated programmes designed to create mutual trust, respect, and effective collaborative working.
Insightful and proven programmes delivering positive organisational cultures that ensure inclusivity and psychological safety for employees, volunteers and students alike.